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Working Families - benefits and tax credits

Information for working mothers, fathers and carers on their employment rights, Tax Credits and in-work benefits, maternity and paternity leave, flexible working options and maternity discrimination in England, Scotland and Wales. This includes a section especially for parents of disabled children.

Working Families provides advice to parents and carers who work or wish to work. We have a legal helpline for free advice on maternity, paternity and flexible working rights, problems at work, discrimination and in-work benefits. The helpline is run by a team of solicitors and advisers and has an Advice Quality Standard Quality Mark. Call 0300 012 0312 or email 

Our website offers a wealth of advice and information on employment rights and benefits for working parents.  

You might find our services useful if you work in a children’s centre, family information service or a citizens advice bureau. Or you may be a midwife, a youth worker or some other voluntary or local authority service provider who works with parents. 

We also run the ‘Waving not drowning’ network for parents of disabled children, and carers, offering support and advice for those who are in work, or who wish to work. 

Who to contact

Contact Name
Advice Team
0300 012 0312
Working Families
Charity number
Company number

Time / Date Details

When is it on
Open 3-5pm Mondays, 12-2pm Tuesdays and Thursdays

Other Details


Languages spoken


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