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Southampton Youth Offending Service

Southampton Youth Offending Service works in a multi agency framework with 10-17 year old offenders. We aim to reduce offending and re-offending and support young offenders and their families/carers.

Who to contact

Contact Name
Jon Gardner
Contact Position
Team Manager
023 8083 4900
Southampton Youth Offending Service webpage

Where to go

Church View
28-29 St Mary Street
SO14 1AT
Children's Centre Areas

Other Details


Age Ranges
From 10 years 0 months to 17 years 0 months

Local Offer

Service Provider Extended Local Offer Response

What does your service do?

Southampton Youth Offending Service works with Young People, aged between 10 and 17 years who are in contact with the criminal justice system. Occasionally, the service will work with 18 – 19 year olds because of the specific orders they are subject to.

Young people working with the service may be subject to Out of Court Disposals or Statutory Court Orders. In addition, children and families who meet the Troubled Families criteria may be working with staff in the team (in Southampton, the local Troubled Families initiative is called Families Matter). 

The main aims of the service are to: 

Reduce offending by young people 


Reduce re-offending by young people

Within the team there is a full-time Personal Adviser (PA) with specific responsibility for young people involved with youth justice. 

The PA remit is to assess and intervene where young people are not in Education, Training or Employment.  They assess the needs of individuals with special educational needs and disabilities and other vulnerable young people. 

The SYOS aims to increase participation in appropriate formal or informal training, education and employment opportunities through the completion of an Integrated Assessment process; brokerage to a range of specialist services and monitoring progression.

Included in the ‘vulnerable’ cohort are looked after children and those in custody. The SYOS PA works closely with the secure estate, Children in Care services and a local resettlement provider to review any EHCP prior to release and identify an action plan in advance. The SYOS PA has the responsibility to bring a detained young person to the notice of the local authority as someone who may have special educational needs and request an integrated assessment of needs.

Where is it located and what areas does it cover?

Southampton's Local Authority area excludes Hampshire and surrounding local authorities. These authorities will have their own Local Offers. 

The service that the YOS provides is city-wide. 

The SYOS is based at Church View in a central area of Southampton. Young people can be transferred to the SYOS from any area of the UK. The Personal Adviser will liaise with other Local Authorities regarding any young people who are non-residents of Southampton.

Who does your service provide for?

The service is for all young people aged 10 -17 years old who are supervised by the SYOS so they will need to be subject to an Out of Court Disposal or a Statutory Court Order to access this service.

How can I start using the service?

The service is only available to young people who are supervised by the SYOS.

How are decisions made about who can use your service?

Only those who are supervised by SYOS can use the service whether on a Statutory Court Order or Out of Court Disposal.

How do you communicate with service users and how are they involved in decision making/planning?

Young people and parents complete self-assessment forms and are then subsequently involved in the planning process. If a young person or parent does not speak English or has communication needs then a translator / signer would be commissioned. Parenting support is available through a referral to a Families Matter Family Engagement Worker.

Is your service fully accessible?

We have wheelchair access and disabled changing and toilet facilities.

We have worked with young people on our reception area layout (seating, television facilities).

Please feel free to contact us in advance to discuss your specific needs and we will work with you to resolve any access issues as far as possible.

What training are the staff supporting children and young people with SEND had or are having?

Frontline YOS staff have completed Speech, Language and Communication Needs training and may ask young people if they would agree to complete a screening tool with them. We also ask all young people if they would complete a Learning Styles questionnaire, to assist our work with them.

Our Personal Adviser is a trained Assessment Co-ordinator and has previous experience of working within a school setting supporting young people with special educational needs with post 16 planning.

How will I know my child will be safe using this service?

The service has a current Safeguarding Policy which has been reviewed by senior officers in the local authority. The service reports annually to Southampton Safeguarding Children’s Board on the measures it has in place to safeguard children.

Disclosure and Barring Service Checks are carried out at pre-employment stage and annually for SYOS staff and volunteers. Regular supervision and annual appraisal and review take place to ensure staff are supported and to identify any training needs.

A rigorous security system is in place at Church View with intercom system and swipe entry for staff. All visitors are signed in and out. A Seconded Police Officers also work at Church View.

The SYOS is inspected / audited by a range of organisations such as Her Majesty’s Inspector of Probation, The Youth Justice Board and OFSTED.

How do I give feedback, make comments or raise concerns?

A young person’s group, ‘Have Your Say’ meets every two months – all young people are welcome to attend. In 2015, there have been quarterly ‘feedback’ weeks.

The SYOS has a complaints procedure in booklet form that is available upon request.

Who can I contact for further information?

The supervising YOS Officer of an individual is the first point of contact. Any SEN concerns will be referred to the SYOS PA and further concerns to SYOS Team Manager, Jon Gardner.

If you wish to contact the service you can call 023 8083 4900 or email Jon Gardner, Team Manager, on:                         

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