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Disclaimer

Whilst every effort has been made to ensure the accuracy of the information provided in this directory, we do not accept any responsibility or liability for any errors that have occurred. It is recommended that you always check with providers that their service or organisation meets your requirements. We offer an impartial service and we cannot recommend or endorse any providers listed.

Further information

Children’s Continuing Care

Health funded, needs assessed care packages, for children or young people with needs arising from disability, accident or illness that cannot be met by existing universal or specialist services alone.

Who to contact

Telephone
02380 725650
E-mail
SOCCG.continuinghealthcare@nhs.net
Notes

Opening Hours: Monday-Friday 08:30-16:30

Where to go

Name
Southampton City CCG
Address
NHS Southampton HQ
Oakley Road
Southampton
Postcode
SO16 4GX
Children's Centre Areas
MRM

Local Offer

Service Provider Extended Local Offer Response

What does your service do?

The Children’s Continuing Care service within the Southampton City Clinical Commissioning Group (SCCCG) supports children who are eligible for Children’s Continuing Care.

Children’s Continuing Care is described as a care package that is required when a child or young person has needs arising from disability, accident or illness that cannot be met by existing universal or specialist services alone.

The SCCCG Children’s Continuing Care service oversees the assessment of eligibility for Children’s Continuing Care. This is determined using the Decision Support Tool that is part of the National Framework for Children’s Continuing Care, Department of Health 2016.

If a child is eligible for Children’s Continuing Care the SCCCG Children’s Continuing Care service commissions care packages to meet the unmet health needs identified during the assessment. Packages of care are usually provided in the child or young person’s home but may be provided as part of residential provision or overnight respite services. Children that are eligible for Children’s Continuing Care provision have the right to be offered a Personal Health Budget for all or part of this provision.

Where is it located and what areas does it cover?

The service office is located at Southampton City Clinical Commissioning Group Continuing Healthcare Team, Oakley Road, Southampton, SO16 4GX. The Children’s Continuing Care Service covers Southampton City patients in the GP surgeries linked to the CCG.

Who does your service provide for?

Eligibility for children’s Continuing care is determined using the National Framework for Children’s Continuing care.

A request for assessment of eligibility can be made via any health or social care professional for example specialist nurse, health visitor or social worker. The professional should submit a Continuing Care pre-assessment checklist to the SCCCG Children’s Continuing Care Service to determine if a full assessment should be completed.

How can I start using the service?

A request for assessment of eligibility can be made via any health or social care professional for example specialist nurse, health visitor or social worker.

How are decisions made about who can use your service?

An initial Continuing Care pre-assessment checklist is submitted by a health or social care professional to the SCCCG Children’s Continuing Care Service to determine if a full assessment should be completed.

If indicated a full assessment of eligibility is completed by the lead professional as nominated by the CCG using the Decision Support Tool (DST) that is part of the National Framework for Children’s Continuing Care, Department of Health 2016. The DST is ratified by the Children’s Health Forum hosted by SCCCG. The outcome of the DST is discussed at the Multi-Agency Resource Panel (MARP) and eligibility or not for Children’s Continuing Care is agreed.

How do you communicate with service users and how are they involved in decision making/planning?

The lead professional - nurse or social worker will keep families and children informed of the progress of the application for Children’s Continuing Care. Parents and children and young people if appropriate will be asked to contribute to the DST and will be invited to the multi-disciplinary meeting where the DST is completed before being submitted to SCCCG. 

Is your service fully accessible?

The care commissioned by SCCCG Children’s Continuing Care Service is usually provided in the child’s own home. Where other locations (such as schools or respite facilities) are providers of, or locations for, the delivery of Children’s Continuing Care the SCCCG Children’s Continuing Care Service will work with the child’s lead professionals to ensure the suitability of the environment and service that the child will be accessing.

What training are the staff supporting children and young people with SEND had or are having?

The SCCCG Children’s Continuing Care service will ensure that all staff working as part of any commissioned package care are suitably trained and competent in the skills required to meet the individual needs of the child or young person. Provision of training and competency oversight will be the responsibility of the Provider organisation commissioned to provide the care.

How will I know my child will be safe using this service?

The SCCCG Children’s Continuing Care service will ensure that all staff working as part of any commissioned package care are suitably trained and competent in the skills required to meet the individual needs of the child or young person. Provision of training and competency oversight will be the responsibility of the Provider organisation commissioned to provide the care.

How do I give feedback, make comments or raise concerns?

Feedback can be given directly to the SCCCG Children’s Continuing Care service via SOCCG.continuinghealthcare@nhs.net or 023 80725650.

Feedback can also be given to the lead professional working with you.

Should you wish to make a comment or complaint about a service that Southampton City CCG commissions or the SCCCG Children’s Continuing Care service, please contact the Patient Experience Service (PES) using:

Telephone: 02380 296066  or Email:  SOCCG.patientexperienceservice@nhs.net

Who can I contact for further information?

The first point of contact for discussions about Children’s Continuing Care would be the lead professional - nurse or social worker that works with the child.

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