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Whilst every effort has been made to ensure the accuracy of the information provided in this directory, we do not accept any responsibility or liability for any errors that have occurred. It is recommended that you always check with providers that their service or organisation meets your requirements. We offer an impartial service and we cannot recommend or endorse any providers listed.

Further information

Southampton Family Information Service (FIS)

Friendly help and advice, just for you!
At the Southampton Family Information Service (FIS) we’re here to help – we hold lots of information on family support services, childcare and activities for children and young people aged 0 – 19.



Who to contact

023 8083 3014
Southampton Information Directory

How can we help?
Every child’s, young person’s and family’s needs are different, that’s why we take the time to understand what you need and then find out the answers. Here’s how we can help:

Entrusting someone with your child is a big step. There are many different childcare choices available to you in Southampton. We hold information on the following options and can chat through the different routes available to you: Childminders; day nurseries; pre-schools; breakfast and after school clubs; holiday schemes and home childcarers.

Special Needs
As the parent or carer of a child with special need you’ll probably have specific requirements. We offer advice on the support services available in Southampton, respite services, childcare and things to do in the city. Contact us for details of the Buzz Network.

Family advice, support services and healthy living
If you’re looking for information on anything from bullying to parenting advice or are a new parent or step-parent, we hold information on the services available to you. We can also signpost you to local health services.

Working in childcare
If you’re looking for a career in childcare, we can help with advice on the types of jobs open to you. We also have an up to date list of the local job vacancies available in childcare.

Nursery education
Your child can receive free nursery education for 570 hours a year, starting the term after their 3rd birthday. If you have a 2 year old and meet certain criteria you could be eligible for funding from the term after their 2nd birthday. You will have to pay for any sessions where your child is not eligible for funding.

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