Skip to main content

Southampton Family Information Service (FIS)

Friendly help and advice, just for you!
At the Southampton Family Information Service (FIS) we’re here to help – we hold lots of information on family support services, childcare and activities for children and young people aged 0 – 19.

 

 

Who to contact

Telephone
023 8083 3014
E-mail
FIS@southampton.gov.uk
Website
Southampton Information Directory
Notes

How can we help?
Every child’s, young person’s and family’s needs are different, that’s why we take the time to understand what you need and then find out the answers. Here’s how we can help:

Childcare
Entrusting someone with your child is a big step. There are many different childcare choices available to you in Southampton. We hold information on the following options and can chat through the different routes available to you: Childminders; day nurseries; pre-schools; breakfast and after school clubs; holiday schemes and home childcarers.

Special Needs
As the parent or carer of a child with special need you’ll probably have specific requirements. We offer advice on the support services available in Southampton, respite services, childcare and things to do in the city. Contact us for details of the Buzz Network.

Family advice, support services and healthy living
If you’re looking for information on anything from bullying to parenting advice or are a new parent or step-parent, we hold information on the services available to you. We can also signpost you to local health services.

Working in childcare
If you’re looking for a career in childcare, we can help with advice on the types of jobs open to you. We also have an up to date list of the local job vacancies available in childcare.

Nursery education
Your child can receive free nursery education for 570 hours a year, starting the term after their 3rd birthday. If you have a 2 year old and meet certain criteria you could be eligible for funding from the term after their 2nd birthday. You will have to pay for any sessions where your child is not eligible for funding.

Share your feedback on this page ∇

Please provide feedback on our website. Try to include any constructive suggestions for improvements and we will do our best to incorporate them.



Back to top