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Royal National Institute of Blind People Actionnaires Club

Monthly Actionnaires Club offering fun and accessible activities for partially sighted, blind children and accompanying sighted siblings, including sports, adventure, arts and crafts.

Who to contact

Contact Name
Rebecca Bartlett
07889 644 817
Royal National Institute of Blind People
Social Media

Where to go

Roaming within Hampshire but with guaranteed events in Southampton on a regular basis
Children's Centre Areas

Time / Date Details

Time of day

Other Details


£3 contribution per session for Buzz Network Members


Referral required
Referral Details

For Members of The Buzz Network

Any Other Notes


Cinderella @ The Mayflower Theatre, Empire Lane, Southampton, SO15 1AP. This is an audio described performance on Tuesday 30th Dec @ 2pm. Enjoy an exciting show full of catchy songs, dazzling dance routines and spectacular sets and all the usual panto magic, starring Gok Wan and Brian Conley. There will be high demand for this event so we will allocate tickets of 3 per family, one adult plus one VI child and one sibling or 2 adults and 1 VI child. Please complete the booking form attached in this email and return to to secure your places. The cost of this event is £10 per family! Please send a cheque made payable to Action for blind people to Nicky Holloway, Flat 2, 6 Medina Villas, Hove, BN2 3JR.


11TH Oct – Pizza Party @ Pizza Hut, Unit R1, Tolbar Way, Hedge End, Southampton, SO30 2JN. Please arrive no later than 11.15am, the event will end at 1pm. Enjoy creating your own pizza, then have a meal with your friends, this includes drinks and salad bar. There are limited spaces at this event.

29th Nov – Goalball@PeterSymondsCollege, Owens Road, Winchester, Hants, SO22 6RX. Adam and David Knott represented GB at London 2012 and will be coaching the Actionnaires. 10am – 12pm

20th Dec – Christmas Chocolate workshop @ Salon Du Chocolat, Unit 7 Hortons Yard, Melbourne Road, Chichester, West Sussex, PO19 7ND. There are 2 available time slots allocated on a first come first served basis. 10am – 11am or 12pm – 1pm.

Local Offer

Service Provider Extended Local Offer Response

What does your service do?

Children, young people and families with sight loss can feel isolated during a period of their lives that is often more than tough enough already. With the right support they can take part in activities, develop friendships and have fun growing up without feeling excluded.

Our service encourages children, young people and families to become involved. We provide the following service through the Southampton Buzz Network:

Actionnaires Clubs

These are activity clubs for blind and partially sighted children and young people aged 4 - 16 years. Under 8's must be accompanied by an adult.

Activities include: football, cricket, Judo, self-defence, cookery, arts and crafts, music lessons, drama classes and educational trips such as the Science museum.

Where is it located and what areas does it cover?

Activities take place in Southampton, across the county and beyond; however we do have guaranteed events taking place in Southampton on a regular basis.

Every session takes place at a different venue so the meeting place changes every time. Our sessions typically take place on the 3rd Saturday of the month. The times vary but typically have a morning start.

We are not able to provide transport (assistance will be available for visually impaired parents of children with sight loss).

Who does your service provide for?

Our service is open to all children and young people aged 4 – 16 years whose primary need is visual impairment. They must also be registered on the Southampton Buzz Network and be eligible for Southampton Short Breaks.   

We encourage children and young people who have additional needs beyond their visual impairment to attend activities. However, we must assess their suitability for these in order to determine whether we are able to offer the support required. 

We have many children/young people who use our service who have additional needs including:

  • Physical disabilities
  • Cerebral Palsy
  • Learning difficulties
  • Deaf-blind.

How can I start using the service?

There are two ways in which you can access our service:

  1. Referral through Buzz Network - You can contact the Buzz Network Coordinator, Julie Le Marquand, on:

    Phone: 023 8083 2069 (Monday to Wednesday)
  2. Directly - Contact Rebecca Bartlett or Lynne Pierce on:

    Rebecca Bartlett:
    Email -  
    Phone – 07889 644 817

    Lynne Pierce:
    Phone - 07766 968 850

As a parent you will be requested to complete a membership application form on behalf of a child who is aged 4 – 16.

A young person (YP) over the age of 16 can complete this themselves.

Once this information is received the child or YP is welcome to express their interest in attending an activity.

We operate on a first come first served basis – it is rare that there is a waiting list but this can depend on the activity. 

There is a cost of £3 per child for each session.

How are decisions made about who can use your service?

A child/young person can access the service if they meet both of the following two criteria:

  • They are eligible for Southampton Short Breaks under the Buzz Network
  • Their primary disability is their visual impairment 

We welcome children and young people with additional and complex needs. However this would depend on the level of support required and the capacity and experience of our staff.  This would be discussed with parents and the decision would be made by our Child, Young People and Families (CYF) team, Rebecca Bartlett and Lynne Pierce.

How do you communicate with service users and how are they involved in decision making/planning?

We consult with service users by:

  • Asking the children, young people (YP) and families face-to-face what events they would like to take part in. This takes place after every session as well as annually
  • Regularly collecting feedback/views on the events that take place, including ways that we can improve our service and the impact that taking part has had on the children/young people and families. This is done via feedback forms after the events.                

We monitor progress by:

  • Using Action ladders to establish a child or young person's progress. Action Ladders are an internal monitoring system used to track the progress of our children; including confidence, self-esteem, mobility, independent living etc.

An Action ladder measures a child or YP's perception of themselves at the time that they first join the service and over time measures changes in areas such emotional well being, independent living and the use of technology.

We use partner organisations to help us communicate with service users. We are currently working with Guide dogs and Southampton Sight to offer family days which will include sight guide training, IT workshops and information events.

Is your service fully accessible?

All of our events take place on premises which have been visited and risk assessed by the Children, Young People and Families (CYF) team prior to an event taking place. This ensures that buildings, changing areas, toilets and activities are fully accessible for wheelchair users, and other physical needs if we feel that our club is appropriate for that child.

We make adjustments where necessary to ensure that our service users can participate (including signage). The availability of Braille signage would be the responsibility of the centre we are using.

Unfortunately we are not able to make adjustments to cater for personal care and complex needs. Any child/young person who requires assistance with changing or personal care must have a parent or carer with them who can assist.

What training are the staff supporting children and young people with SEND had or are having?

All Action staff take part in visual awareness training which includes:-

  • General information regarding sight loss and the effects on children, young people and families
  • Guiding techniques
  • Information on different eye conditions
  • The use of canes
  • The use of guide dogs, e.g. the dos and don’ts (such as when to approach or not approach them)

All staff must complete training in:-

  • Safeguarding
  • Emergency first aid
  • Policies and procedures
  • Health and safety
  • Risk assessing
  • Child protection

How will I know my child will be safe using this service?

All activities and venues are risk assessed before activities take place.

Our clubs are subject to regular monitoring visits and external audits.

All staff also have enhanced DBS checks which are renewed every two years.

The manager is responsible for the regular review and update of our policies in relation to working with our children, young people and families. This includes safeguarding.

How do I give feedback, make comments or raise concerns?

Feedback and comments are always welcome and can be made by phone or by email to the Children, Young People and Families team, the Transitions Officer or the Team leader. They can be contacted as follows:-

If anyone would like to make an official complaint about our service, staff will follow specific policies and procedures guidance; a Customer Complaints form would be emailed out to the person making the complaint on request and should be sent back to our Team Leader Lynne Pierce in the first instance. If necessary it will then be referred to the Operations Manager, and then up to the Head of Service.

Who can I contact for further information?

A parent can call any member of the children and families team for information or support.

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