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Many parent carers caring for a child/young person with additional needs are juggling lots of things at once and dealing with complex issues. Getting appropriate support and information for your child becomes your priority and in many cases your own wants and needs get lost and forgotten about – as individuals, couples and families.

On this page you'll find information on and links to local support services who can support you in your role as a parent carer.

Our Carer Aware e-learning course may also be of interest to you.

The Buzz Network - Short Breaks for families with disabled children

The Buzz Network is a service funded by Southampton City Council for parent carers of children with additional needs. Through signing up to The Buzz Network you can have access to:

  • A coordinator for advice, information and regular newsletters
  • Play and activity schemes
  • Community based activities
  • Max Card or Max Card Plus

Visit the Buzz Network page for eligibility criteria.

Carers in Southampton - Support for parent carers

Carers in Southampton supports parent carers to look after their own health and wellbeing. The support from the service includes:

  • Help for carers to get in touch with the support and services they need
  • An opportunity for carers to get together
  • Keeping carers informed about relevant local events
  • Letting carers know what their rights and entitlements are
  • Enabling carers to have their say
  • Offering support when concerned about changes in the life of the person they care for
  • Helping carers draw up an 'emergency plan'
  • Offering support through a dedicated telephone helpline

Visit the Carers in Southampton website for further information or call them on 023 8058 2387.

Special Educational Needs and Disability Information, Advice and Support Service

The Special Educational Needs and Disability Information Advice and Support Service (SENDIASS) is a contracted service with the Local Authority and is based at Rose Road. This offers a free and impartial service to parents or carers living in Southampton whose children have special educational needs and disability.

Following the recent Southampton Advice Information and Guidance (AIG) procurement, there will be a new provider for SEND Information Advice and Support from 1st February, provided by The Rose Road Association (Rose Road).
Rose Road is a Southampton Charity established in 1952.  We have been providing information and advice services to families since 2009.  We pride ourselves on providing the information families need, via factsheets on our comprehensive website, telephone support and face to face support where it is needed.
Families can reach us on our local rate helpline number 0300 303 2677 or by email at .  Our website will be available at 1st February.

Southampton Parent Carer Forum

We are a friendly group of parent carers who have children and young people with special educational needs and/or disabilities aged 0-25 years.  We support and train parent carers to enable them to have input and be involved with shaping services alongside the professionals who provide health, education, adult and social services. Our shared mission is to improve and enhance the experiences and opportunities of children and young people with additional needs by enabling parents and carers to be heard and be at the heart of decisions about development and delivery of services in Southampton.  The forum will represent the views of the collective community and not an individual voice.  The role of the forum is not to advocate for individual families and will signpost to specialist services.

Southampton Parent Carer Forum

Listening Ear - Contact

You might be struggling emotionally and looking for strategies to help you cope. Or maybe you just need to talk to someone who understands the extra challenges you face and who can point you in the right direction to get the support you need for your family.  

To help, the Listening Ear service offer 1-1 telephone appointments with a family support adviser for parent carers looking for a listening ear, reassurance and practical and emotional support.  

Please find below link to their website -

Steps to Wellbeing - NHS

Steps to Wellbeing is a NHS funded service that is available to support adults that are experiencing difficulties with their mental health and/or wellbeing. 

Following a chat and an assessment, they can offer various services and support strategies, some of which include cognative behavioural therapy and counselling.

You can self refer to the service, please find below link to their website -

Contact - Information and Advice

Contact are a charitable organisation that offer useful advice and information to families with children and young people/adults with additional needs.  This could be advice and information around benefits, support services, a live chat option and general support and advice.

Please find below link to their website -


A parent-led organisation supporting families whose children have Autism/ADHD and/or mental health needs. 

This group is the primary link between Southampton Specialist CAMHS, The Autism Assessment Service and families.  They offer advice clinics with CAMHS clinicians on autism, ADHD and mental health issues.  They have face to face support groups, professional speakers and link with Adult Mental Health and Crisis Care Services for advice clinics and other information.  As well as offering 1:1 support and advocacy they represent families views across the city.  Re:Minds also have a sensory and book library families can borrow from and they run Re:Minds ReCharge a wellbeing and resilience course for families.  

Please find the link to their website below

No Limits

No Limits is an award-winning, local, independent charity providing a unique combination of prevention, early intervention and crisis support to young people, based on a nationally evidenced model.

They provide information, advice, counselling and support through a range of services available ‘under one roof’.

To have a look at the services that they offer and get help, click on the link below -

Carers in Southampton

Carers in Southampton is a free service for adult informal carers who give their time, unpaid, to look after a family member, friend or neighbour with additional support needs. 

We offer signposting, information, carers cards, statutory carers assessments and emergency plans.

Link to website below -

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