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Tax Credits

Tax credits can help families with children or those who need help paying for childcare. Nine out of ten families with children are eligible for tax credits.


The Tax Credit helpline can help parents to complete their claim form or check the progress of their claim.

8am - 8pm Monday to Friday, 8am - 4pm Saturday.
Closed Sundays, Christmas Day, Boxing Day and New Years Day.
England, Scotland and Wales: 0345 300 3900

For people who are deaf or hearing or speech impaired.
England, Scotland and Wales: 0345 300 3909

More information: Tax Credits on GOV.UK

Child Tax Credit

Child Tax Credit is paid into the bank account of the main carer - the person who is mainly responsible for looking after the children. Families on incomes of up to £32,200 a year can benefit from the Child Tax Credit whether or not they are working. This money acknowledges and supports the costs of bringing up children.

The income limit depends on your own situation. As a very rough guide, you might not be able to get Child Tax Credit if

  • you have one child, and your annual income is more than around £26,000
  • you have two children, and your annual income is more than around £32,200

The income limit may be different for you, as it depends upon your own circumstances. For example, you could still qualify if your income is above these amounts if you pay for registered or approved childcare, are disabled, or have more than one or two children.

See GOV.UK's Child Tax Credit information for more details.

Childcare element of Working Tax Credit

Working Tax Credit is an in-work tax credit for families, and includes an element to support the costs of registered or approved childcare for working parents.

To qualify for support, the childcare must be:

  • Registered childminders, nurseries, playschemes or out of school clubs
  • Schools or other establishments that are exempt from registration
  • Providers of childcare for children aged eight or over, who are approved by accredited organisations
  • Approved home carers

To apply for the childcare element of Working Tax Credit:

  • Lone parents must work at least 16 hours a week
  • Both members of a couple must jointly work 24 hours a week or more, with one member working at least 16 hours a week
  • Or one member of a couple must work 24 hours a week or more and the other member must be incapacitated

The childcare element will pay up to 70% of eligible childcare costs up to a maximum of:

  • £122.50 (70% of £175) per week for one child, and
  • £210 (70% of £300) per week for two or more children

The childcare element of Working Tax Credit will be paid into the bank account of the main carer alongside the Child Tax Credit.

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