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Newsfeed for Families, Parents and Carers

Check here regularly for all the latest information we receive for families, parents and carers.


Southampton City Council is working closely with Public Health England (PHE) to provide the latest Government and local advice for you on our coronavirus webpage. 

You'll find information on schools, money and benefits, support for businesses, bins and recycling, venue closures and public transport as well as links to official Government guidance across sectors such as transport and residential care. There are also links to the latest NHS health advice

The Government has translated the guidance for self-isolation and social distancing into the following languages: Arabic, French, Mandarin, Cantonese, Polish, Welsh.  The relevant links are below:

28 September 2022

  • Out of School Community Network. The Early Years & Childcare Team will be hosting a the first of regular FREE networking events aimed specifically at those working with school aged children on Thursday 20th October 2022, 7-9 pm at Startpoint Sholing. This will present an opportunity for meeting other colleagues, getting vital and relevant updates and hearing from expert speakers on a variety of topics. Please click the link below to book, print the attached invite for your staff team and share the bulletin attached. Any queries, please contact your development worker on the email below.

13 July 2022

11 July 2022

  • Child Friendly City Survey - Early years and easy read
    We are carrying out this survey to get your views on a range of topics across the city. We are really interested in hearing the views from any child or young person that lives, visits, is in education or works in Southampton.

05 July 2022

20 June 2022

06 June 2022

16 May 2022

  • Itchen College are pleased to offer a free English Language course for Ukrainian refugees starting in June. To book on to this course call Itchen College 02380 446156.

30 March 2022

21 March 2022

  • Get Ready For Your GCSE Maths Exam

    Targeted at year 11 learners who either reside in Southampton Bevois, Bargate or Portswood wards, are Looked After Children or are from Black, Asian and Minority Ethnic communities, learners will take part in 2 full days of free GCSE Maths tuition choosing either 11th and 12th April or 13th and 14th April (09:30-15:5 each day).Learners will take part in small group tuition focussed on calculator and non-calculator techniques for the summer 2022 GCSE Maths exam (foundation and higher), they will also take part in a campus tour and a Windmills (careers) workshop. Lunch/refreshments and resources will be provided including information about Higher Education and Covid-19. Registration will close on 25/3/22 (Places are limited and if oversubscribed we will close registration earlier). Those wishing to take part should register here 

16 March 2022

  • Solent Get Into Employment will provide tailored, flexible 1:1 support to Neurodiverse people, including those who have Learning Disabilities and Autism to gain and retain employment. For further information contact Mandy Burdfield – 07855 788139
  • Southampton City Council’s Employment Support Team are working in partnership with Prince’s Trust and Autism Hampshire to support individuals on Solent Get Into Employment.
    What support does Autism Hampshire offer?
    Autism Hampshire will be delivering free training and consultancy sessions to employers across Hampshire. The aim is to increase employers understanding of autism in the workplace and support the recruitment and retention of autistic talent. If you are an employer and want to find out more and register your interest, please contact

01 March 2022

28 February 2022

07 February 2022

  • Southampton Young Adults Employment Hub will be hosting an Apprenticeship Fair on 11 February 2022 from 2pm to 5pm at Southampton Central Library offering young people a chance to meet different employers and training providers. 

02 February 2022

24 January 2022

17 January 2022

16 November 2021

  • IMPORTANT NOTICE FOR PARENTS CLAIMING THE EXTENDED HOURS (30 HOURS) OF NURSERY EDUCATION FUNDING. Parents wishing to claim 30 hours of Nursery Education Funding for their 3 and 4 year olds should reconfirm or apply to HMRC for their 30 hour eligibility codes soon so that they do not miss out on nursery education funding for the Spring term starting on 1 January 2022. The deadline for doing this will be on 31st December 2021, but this may be easily forgotten or overlooked over the festive period. It is therefore advisable that parents log on and start this process in mid-December.

06 September 2021

13 July 2021

05 July 2021

17 June 2021

  • Next Steps: preparing for further & higher education on (22nd June (PDF 7MB)) is an event hosted by the Southern Universities Network for young people in year 11 or above, sixth form and college. The event features Solent University colleagues and 15 other speakers including Baasit Siddiqui (Gogglebox). Parents/carers wishing to attend should register here

  • On July 27-28th Solent University are hosting a Workplace Insight event (Virtual Work Experience). Activities will be delivered by professionals from Solent University and Hampshire County Council Skills & Participation Team and will include:

    • How our staff started their careers and the skills they value
    • How to succeed in your future job
    • How to brand yourself

    Participants will also receive personalised feedback on their application for the event. This opportunity is open to anyone who is in year 10 upwards and applications are welcome from members of under-represented groups in Higher Education such as BAME and care experienced students. Applications to be received by 9th July 2021. Further details can be found here

28 April 2021

23 March 2021

  • The DWP has launched a new tool for people to check if they are entitled to receive benefits and what they might be able to claim for. If you are eligible, you could also receive additional benefits, such as half-price travel and childcare payments.

08 February 2021

  • The Early Years Team of Southampton City Council will be running a ZOOM meeting for parents/carers on Tuesday 9th February from 8pm to 9pm. They would like to know: 
    What has gone well for you in accessing services for you and your under 5
    And what could be better? Right from being pregnant through to your child going to school. How was it for you finding out about support? 
    What would make this easier?   Please join us & other Southampton parent/carers for a ZOOM meeting.  To join: Please email your name & comments quoting ZOOM Meeting to Who will reply sending the link.

04 February 2021

03 February 2021

  • In-Health have launched a new Paediatric Audiology website. A self-referral form can be found on the website. InHealth offers free NHS hearing tests for children in and around the Southampton area; Babies who fail their Newborn Screening test will be referred to their service for Diagnostic testing and they also complete hearing checks from 8 months up to 16 years and up to 19 years for children with additional needs. If you are concerned about your child’s hearing, speech and language development, or you would like to have your child’s hearing assessed due to a family history of hearing loss Inhealth can help.

01 February 2021

  • Are you a Black, Asian or Minority Ethnic child, young person, parent or carer, affected by Covid-19? You can speak to us about your worries, problems and stresses during this time, and we can provide emotional support, practical advice and signposting to other organisations who can provide further help. If you have been affected by the pandemic and you need advice or someone to talk to, you can call us confidentially on 0800 1512605  or, if you prefer to have an online chat with the specialist support advisor, you can do this via the live webchat. Our trained staff are awaiting your phone calls or webchats Mon-Fri, 10am-8pm, and Sat-Sun 10am-3pm.

26 January 2021

21 January 2021

18 January 2021

18 September 2020

09 September 2020

10 August 2020

29 July 2020

08 July 2020

  • Citizen Advice Southampton Number Change:  From 1st July, Citizen Advice Southampton have issued a new contact number for clients to get advice from them.  The new number is: 0300 3302166.  The new number will ensure that Southampton residents speak to an adviser from the Southampton office wherever possible, including mobile callers.  When all their local advisers are busy, calls will be redirected to the Hampshire group.  The new number replaces both the Adviceline number and our local office number.

03 July 2020

19 June 2020

10 June 2020

  • Maternity and Paternity Update: Parents returning to work after extended leave will be eligible for the furlough scheme.  HM Treasury has announced that people on paternity and maternity leave who return to work in the coming months will be eligible for the Government’s furlough scheme.  This also applies to people on adoption leave, shared parental leave, and parental bereavement leave.  More details of the change will be included in updated guidance, to be published on 12 June.

21 May 2020

  • We have received details of some useful posters and resources produced by the University of Chichester to help parents and childcare providers with Early Years education during the current pandemic. Parents may find the posters in the document particularly useful.  To find these please scroll down to the Booklets section.
  • It’s Foster Care Fortnight! Now more than ever, more foster carers are needed to give children and young people stable, loving environments and a chance for their futures. In return, carers are paid, receive training and 24/7 support. Visit for more information.
  • Safe Families:  If you feel your family may benefit from support to keep safe specifically within the lockdown period of Covid-19, you can self-refer. The parent/carer should complete a form online at Basic information will be collected: name, contact number, Local Authority area. A Safe Families staff team member will ring back within 24 hours, Monday to Friday, with evening calls available, to help assess your needs and begin support.

19 May 2020

11 May 2020

  • CAPT (Child Accident Prevention Trust) have compiled a short list of useful information to help parents keep children safe during the lockdown.

06 May 2020

  • Face Mask Warning for Babies and Children Under 2.  Solent NHS Trust has advised that face masks should NOT be used for babies and children under 2.  Wearing a face mask in this age group can put babies and children at serious risk of harm or death:
    1. Babies and young children have smaller airways so breathing through a mask is harder for them.
    2. Masks could increase the risk of suffocation because they are harder to breathe through.
    3. Babies are unable to remove the mask should they have trouble breathing.
    4. Infants could be at risk of becoming tangled, especially if they try to remove a mask, potentially causing serious injury.
    5. Older infants or young toddlers are not likely to keep the mask on and will touch their face more to try and remove it.
  • Families Hampshire West Magazine is a popular and established free parenting magazine for parents with kids aged 0 ‐14 in the local area. They have published a ‘lockdown’ digital issue which is full of helpful ideas for parents including home learning resources, family health, pre-school play, activities and much more.  The digital magazine can be viewed and/or downloaded at Families Hampshire West Lockdown Issue or via the Families Hampshire West Magazine Facebook Post.
  • Boogie Mites are sharing music-related ‘transition to school’ resources they have developed to be used in home settings during this lockdown period.  If you care for children starting at Primary School in September you will be looking for home learning online resources to support them to get ready for school.  Usually during the Summer term Boogie Mites teachers would be visiting schools to deliver transition sessions covering Boogie Mites School Ready Music Programme. They have been busy making videos during lockdown so that parents and children can still learn how to prepare literacy, maths and general learning foundations ready for school, through music. They have set up a transitions Facebook group on their Facebook page exclusively for broadcasting their videos of sessions in late May and June, for children to join in with their parents at home.
    You can read their blog about transition and join their transition Facebook group. They would also like to share their song 'Wash Your Hands' which they have written for making hand washing fun in early years.

30 April 2020

  • No Limits Youth Workers are running support sessions via Zoom on a number of topics to help support children and young people with their health and well-being. Topics include: Online Safety, Knife Crime, Buzz - Drugs & Alcohol, Relationships & Sex Education, Managing My Emotions - Anger & Anxiety.  If you'd like to sign up to any of the sessions, or you'd like to find out more, please phone 02380 224 224 or email

21 April 2020

  • Hungry Little Minds update. New content has been published on GOV.UK to support parents with children in the early years on supporting their children’s learning at home during the Covid-19 outbreak.

    It aims to provide clear answers to the most common things they feel parents are worried about. The intention is to reassure parents that they are not expected to be early years practitioners or teachers, but to support their child’s wellbeing and learning as much as possible. 

    They have also listed some online educational resources on the Hungry Little Minds website to help pre-school children to learn at home. These have been brought together by some of the country’s leading educational experts and are free to use. You can also find a link to these resources for all age groups on GOV.UK.

    A team of academics from the Universities of Oxford, Southampton and Reading have published a survey aiming to understand how families with pre-school children are coping with the challenges of COVID-19.  The survey focuses on the mental and emotional health of families and their children and is aiming to engage with 5,000 families across the UK.

20 April 2020

  • Department for Education advice for parents and carers of children aged 2 to 4 on how to learn at home during coronavirus (COVID-19).

16 April 2020

  • New 24/7 helpline launched: amid increased domestic abuse during the COVIS-19 outbreak Aurora New Dawn offers safety, support, advocacy, and empowerment to survivors of domestic abuse, sexual violence and stalking. Details are also available on Facebook and Twitter.

14 April 2020

  • For Parents and Carers - A Special COVID-19 Message: When your child is ill or injured it is very difficult to decide if/when to call your child’s GP, NHS 111, or go the Accident and Emergency Department (A&E). While the government is asking everyone to stay at home, it can be confusing to know what to do. Here is some guidance around what to do if your child shows any of the following symptoms or signs: NHS Parent Guide - COVID19 14-04-20 (PDF 537KB) .  For further advice on COVID-19 and childhood illnesses/injuries visit WWW.NHS.UK.

03 April 2020

  • There are some incredibly useful resources on Winston's Wish regarding COVID-19 and child bereavement under "useful resources and information" including "telling a child someone has died from Coronavirus" and how to say goodbye when a funeral isn't possible".

25 March 2020

20 March 2020

  • Coronavirus Update:  Child health clinics held in Southampton Children Centres are closing from next week 23 March 2020.
    There will be a ‘Duty’ operated clinic for families to phone in with feeding/minor health issues etc. (Normal Clinic queries).
    Those families who need ‘face to face’ contact for specific weight monitoring, jaundice review, they will be offered appointed times in a Children’s Centre, which will be booked via ‘Duty’ phone call or health visitors/community health nurses following visits.
    Monday:  Pickles Coppice – 9.30 – 12.30
    Tuesday:  Cutbush – 12.30 – 15.30
    Wednesday:  Clovelly – 12.30 – 15.30
    Thursday:  Pickles Coppice – 9.30 – 12.30
    Friday:  Cutbush – 9.30 – 12.30 
  • World Book Online have just made their fabulous collection of over 3,000 ebooks and audiobooks available for free for children to access at home. They have books suitable for all ages.  Please bear in mind that the World Book Online site may become extremely busy and loading times may therefore increase.

05 March 2020

  • Department for Education Coronavirus helpline:  a new helpline has been launched to answer questions about COVID-19 related to education. Staff, parents and young people can contact the helpline as follows:
    Phone: 0800 046 8687
    Opening hours: 8am to 6pm (Monday to Friday)

27 February 2020

  • Hungry Little Minds is a 3 year DfE- led campaign designed to make it easier for parents to support their child’s early development at home by chatting, playing and reading with them. Much more information and resources can be found on the website.
    There is also now an app which has been developed to help parents make informed decisions about the use of technology in creating a positive learning environment at home. The full list of apps can be found on the Hungry Little Minds website.

05 December 2019

30 May 2019

  • News for grandparents:  We now have a webpage dedicated to grandparents.  There are details of national and local agencies and services who can advise and support you including a link to the Protecting children website and information on grandchild/ren and the involvement of Children’s Services.

08 April 2019

  • Thinking about working with children?  If you’d like to know more about becoming an Early Years and Childcare Practitioner  visit our Working in Childcare webpage.  Find out about working in a nursery, preschool or out of school club, as well as about becoming a childminder in your own home.

01 March 2019

  • CitizEn Energy: Set up by Southampton City Council, CitizEn Energy’s main goal is to make the energy market fairer. CitizEn Energy wants everyone to get involved and be part of this change. Not only does CitizEn Energy provide fairly priced gas and electricity, they’re also putting any money earned back in to the local community. Whilst it was set up by Southampton City Council, it is also available across the South, South West and the Midlands. For more information see the Citizen Energy Advertorial - March 2019 (PDF 303KB) leaflet.


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Whilst every effort has been made to ensure the accuracy of the information provided in this directory, we do not accept any responsibility or liability for any errors that have occurred. It is recommended that you always check with providers that their service or organisation meets your requirements. We offer an impartial service and we cannot recommend or endorse any providers listed.

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